Privacy policy

Use of collected personal data, forms.

TRUCKONLINE collects personal data by means of forms: contact details of the Internet user or his/her company (surname, first name, telephone number, e-mail address, registration consent). Form information is used to process your requests, and is forwarded directly to the departments concerned, as well as for the distribution of our news. We record your IP address, session number, information on your operating system and Internet browser as part of our website traffic monitoring (protection against malware).

By "forms" we mean :

  • Contact us 
  • Request a quote
  • Recruitment form

Cookies

Update your consent for cookies on this site.

A cookie is a small text file sent to your browser by the website you are visiting. This cookie allows the website to store information about your visit. This can make your next visit to the site easier and enhance its usefulness to you. Cookies play an important role. However, you can disable cookies in your browser settings:

The cookies used on this website are:

  • Cookies required for audience measurement (see Statistics and Audience Measurement)
  • Cookie to remember your consent to the use of cookies.

Tracking pixel in newsletters

Analysis of email open rates for deliverability purposes: TRUCKONLINE uses trackers (tracking pixels) to determine whether you open emails and the date you do so in order to compile delivery statistics and take the necessary actions (such as adjusting the frequency or stopping mailings) to manage mailing lists.

You can update your consent by clicking the “Update Preferences” link located at the bottom of every email sent by TRUCKONLINE.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor went to that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website.

Here are the links to the related pages for the main external services:

Statistics and audience measurement

We use the Google Analytics web traffic analysis tool. Google Analytics works by adding tracking code to the pages of our website.

Google Analytics collects the following categories of personal data:

  • Digital identifiers including cookies
  • Internet protocol addresses and device identifiers
  • Customer login

To get a general idea of the data collected by Google, you can consult their privacy policy: https: //policies.google.com/privacy?hl=fr - infocollect

Matomo

We use Matomo, which is configured in accordance with the CNIL's recommendations:

Use and transmission of your personal data

Your personal data will be transmitted to the following companies:

  • TRUCKONLINE for the smooth processing of your requests
  • ACID Création, technical service provider, for technical monitoring of forms
  • Google Analytics, for tracking statistics (with consent)
  • Campaign Monitor, an email delivery service provider that manages our newsletters

Data storage periods

  • TRUCKONLINE: 1 year
  • ACID Création : 1 year
  • Google Analytics: 26 months (reset when new activity)
  • Campaign Monitor: 3 years (duration reset upon a new activity)

The rights you have over your data

You can ask to receive a file containing all the personal data we hold about you. You can also request the deletion of this data. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data

Apart from the above-mentioned service providers, your personal data will not be transferred or sold to third parties.

RGPD contact information

If you have any questions on these subjects, please send an email to the address or a letter to : TRUCKONLINE, info@truckonline.pro.

Protecting your data

We do everything in our power to protect the website against software attacks: monitoring traffic, ensuring the integrity of server files, protecting forms and updating content management software components.

The transmission of your information is encrypted using the HTTPS protocol installed on our hosting server. Our email systems also use SSL. Access to our email marketing management tool is also established via the HTTPS protocol (DigiCert SHA2 Secure Server CA). You can also review Campaign Monitor’s security policy at: https://www.campaignmonitor.com/trust/.